RETURNS & EXCHANGES
Returns:
All MUSE BRND purchases are FINAL & NON-REFUNDABLE. Once an order is placed from MuseBrnd.com, we are unable to accommodate or honor any cancellations or refunds of purchase, with NO EXCEPTIONS. All customers will adhere and are in agreement of the Returns Policy, by placing an order with MUSE BRND.
Kindly contact support@musebrnd.com for any questions or concerns. To properly
assist you, please include your first and last name utilized to purchase, along with the corresponding order number within the subject line of your email.
Exchanges:
MUSE BRND honors exchanges specifically for sizing issues ONLY & if the requested size is available. ALL exchanges are required to be processed via the Exchange Request link HERE and will NOT be accepted via email. If the exchange request is accepted, all customers have 7 business days of the acceptance email to have the product(s) DELIVERED to our warehouse. ALL products(s) must be unworn, unwashed, free of makeup stains, deodorant, wear and contain the original
packaging to qualify. Any unaccepted returns post physical review will be returned to the customer with email notification detailing the reason and subject to the NO
EXCHANGE POLICY for future orders. MUSE BRND reserves the right to deny any
exchange request that does not meet our Exchange Policy.
Exchange Fees:
MUSE BRND will provide an Exchange Shipping Label utilizing the ship to address
affiliated with the original order & emailed to the email utilized to initiate the
Exchange Request. ALL customers have 3 BUSINESS DAYS to utilize the Exchange
Shipping Label and will be subject to void on the 4th BUSINESS DAY and subject to the NO EXCHANGE POLICY.
No Exchange Policy:
MUSE BRND reserves the right to restrict any customer who does not properly
adhere to the Exchange Policy and or the Exchange Fees policy to the NO Exchange Policy, which allows said customer to only purchase MUSE BRND product(s) with NO opportunity to Exchange with NO EXCEPTIONS.
Sale:
ALL SALE ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES WILL BE ACCEPTED.
For all Questions or concerns please contact support@musebrnd.com.